INTRODUCTION Terms and Conditions Unless the parties agree otherwise in writing, the general delivery provision NL 09 will apply to all sales with the following alterations and additions: 1. Price All prices given exclude VAT. For orders of less than 1000 SEK a delivery charge of 300 SEK will apply. The seller reserves the right to change the agreed price upon changes to the goods ordered. 2. Delivery Clause Ex our warehouse (EXW) unless otherwise agreed. Confirmed delivery times are valid from the point at which the goods are available for delivery from the seller. 3. Payment Conditions 30 days from the invoice date or as agreed. Interest on late payments will be charged at 11.5% from the first day after the original due date. In addition, a fixed fee of 50 SEK will be applied to late payments. 4. Complaints It is the responsibility of the customer to check the goods against the information given on the delivery slip and for any visible faults immediately upon delivery. Checks of unwrapped goods should then be undertaken with care within at least seven (7) days of delivery. Any faults should be reported to the seller in writing within seven (7) days of their discovery or by the time by which their discovery may reasonably have been expected. Any damages that have occurred during transportation or any deviations from the delivery slip should be noted on the delivery slip and sent to the shipping company. The customer does not have the right to invoke claims for any damages that have not been reported within the proper timeframe. 5. Liability for Defects Upon the approval of a complaint, the seller commits to provide fault-free replacements within a period of six (6) months at the latest. The seller is not required to take any further measures or to respond to any additional requests, costs or damages of any kind relating to faulty goods. 6. Returns Returns must always be approved by Bjarnes System. Reimbursement will be given minus a 30% return fee on the net price. Returns for orders of less than 1000 SEK or for products older than six (6) months will not be approved. Only standard products that are intact and within undamaged packaging can be approved. The return of custom orders that are not ordinarily stocked by Bjarnes System will not be approved. 7. Ordering of Non-Standard Products Upon the order of special products, the buyer commits to accept between 15% too little and 15% too much of the ordered product and the price alteration that this implies. Prices are to be found in separate pricelist. 4 Bjarnes System Clips Manual
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